Who We Are to Our Customers
Nubian Royale is your gateway to authentic African and Caribbean products, distributed efficiently across the UK, Europe, and the USA. With our comprehensive quality control and adherence to Western regulatory standards, you can shop confidently, knowing that each item meets high standards. Our partnerships with reliable shipping providers—including DHL, Royal Mail/Parcelforce, Hermes, Yodel, and DPD—ensure timely and dependable delivery. Plus, our ecommerce platform offers localised payment options and geo-IP enabled currency choices for a smooth and convenient shopping experience.
Our Mission
At Nubian Royale, we’re dedicated to offering Western shoppers a secure, reliable, and seamless experience when purchasing from African and Caribbean sellers. In our 2022 survey, you told us about key concerns: product quality, transparency, delivery times, shipping costs, payment security, customer service, and familiar returns policies. We listened, and 94% of you shared that, if these issues were addressed, you’d be more open to shopping African products. So, we’ve partnered with leading experts in Western trading standards, quality assurance, and cross-border ecommerce to meet these needs. This commitment ensures every purchase on Nubian Royale is trustworthy and enjoyable, so you can shop with complete confidence
Benefits for Our Customers
Enhanced Shopping Confidence
As a UK-registered company based in London, Nubian Royale fully adheres to the trading regulations, quality standards, and security protocols expected by Western shoppers. Our commitment to these standards means safe transactions, robust data protection, reliable product quality, and a returns policy that aligns with Western norms—all of which ensure a secure and dependable shopping experience.
Improved Product Awareness and Visibility
Our platform provides detailed descriptions for each product, empowering you to make informed purchase decisions and reducing the likelihood of dissatisfaction and returns. Additionally, we feature sellers and promote their brands within the UK, EU, and US markets, giving you insights into the people and stories behind each product you purchase.
Greater Purchase Flexibility
Our ecommerce platform offers multiple currencies and localised payment options, allowing you to complete your purchase effortlessly, no matter where you are. This functionality makes shopping seamless and accessible, letting you explore and buy African and Caribbean products with ease and confidence.