Nubian Royale – Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website. By using our Site and/or services, you are accepting the terms of this Privacy Policy and our Terms of Use, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy.

Nubian Royale shall take all reasonable steps to protect the personal data of it’s customers and business partners. For the purpose of this clause “personal information” shall be defined as detailed in the EU General Data Protection Regulation (GDPR) guidelines.

Sections:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Nubian Royale collects the following data:

  • Personal identification information (Name, email address, phone number, delivery address etc.)
  • contact information such as name, address, e-mail address and telephone number
  • payment information and payment history
  • credit information
  • order information
  • social security number, personal identity number, passport number, VAT-number or similar identification number (if you choose to provide that to us).
  • Any information provided in a web form
  • Any information provided on community boards, blog discussions or product feedback
  • Any information provided when you correspond with us regarding our services
  • Device connection and location information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, Nubian Royale may engage with third parties to validate name, address and other personal information supplied by you during the order process. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

We may also engage with third parties such as distribution suppliers, shipment vendors and communication channels to send you confirmation and updates about your order.

We may also engage with social media third parties, if you interact with us via social media by including or tagging the company in a post or by contacting us directly.

Please be informed that many of these third party companies, have an independent right or obligation to process your personal data.

All information provided by you will be treated securely and strictly in accordance with relevant data protection laws.

How do we collect your data?

You directly provide Nubian Royale with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Application to be a Business Representative at Nubian Royale
  • Vendor Partnership inquiry and application
  • Information obtained from our Contact Forms
  • Voluntary information obtained via the product, blog, rating and comment sections on are website and social platforms

Nubian Royale may also receive your data indirectly from the following sources:

  • Information obtained from our website, mobile and tablet apps and interfaces

How will we use your data?

Nubian Royale collects your data so that we can:

  • Process and deliver your order
  • Email you with special offers on other products and services we think you might like.
  • Analyse and improve our services

If you agree, Nubian Royale will share your data with our partner companies so that they may offer you their products and services

When Nubian Royale processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Where is your data stored?

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.

For transfers outside the EEA, Nubian Royale will use Standard Contractual Clauses and EU-US Privacy Shield Framework as safeguards for countries without adequacy decisions from the European Commission

Nubian Royale will keep your data for as long as you are an user, customer, or vendor. 

Marketing

Nubian Royale would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Nubian Royale from contacting you for marketing purposes or giving your data to other members of the Nubian Royale Group.

If you no longer wish to be contacted for marketing purposes, please click here.

Development and Improvement
Nubian Royale will use data to evaluate, develop and improve our services and products for all of our customers. For this purpose we will not analyse your data on an individual level, all analysis will be done using coded data.

We will conduct analysis to make our user interfaces (website, app etc.) more easy to navigate and to improve certain features. We will use this information to make our business services more efficient and robust, such services might include logistics and movement of products, based on purchase trends and forecasts. This data may also help us to enhance cybersecurity and to determine the type of information and announcements that customers would like to see highlighted across our digital platforms.

What types of personal data do we process?
We will process following categories of personal data if you have chosen to provide it to us:

* Customer number
* Date of birth
* Gender
* Country

We will process the following categories of personal data if you have made a purchase:

* Order history
* Delivery information
* Payment history

Who has access to your personal data?
Data that is forwarded to third parties, is only used for the purpose described above. We may use web-analysis companies to analyse customer online activity on non-individual level.

What is the legal ground to process your personal data?
The processing of your personal data, to develop and improve our services and products, is based on our legitimate interest.

Your right to object to processing of your data:
You have the right to object to processing of your personal data that is based on Nubian Royale’s legitimate interest by contacting cs@nubianroyale.com.

What are your data protection rights?

Nubian Royale would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

– The right to access – You have the right to request Nubian Royale for copies of your personal data. We may charge you a small fee for this service.

– The right to rectification – You have the right to request that Nubian Royale correct any information you believe is inaccurate. You also have the right to request Nubian Royale to complete the information you believe is incomplete.

– The right to erasure – You have the right to request that Nubian Royale erase your personal data, under certain conditions.

– The right to restrict processing – You have the right to request that Nubian Royale restrict the processing of your personal data, under certain conditions.

– The right to object to processing – You have the right to object to Nubian Royale’s processing of your personal data, under certain conditions.

– The right to data portability – You have the right to request that Nubian Royale transfer the data that we have collected to another organization, or directly to you, under certain conditions.

– If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: cs@nubianroyale.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Nubian Royale uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Nubian Royale uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Nubian Royale uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Nubian Royale sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Nubian Royal website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Nubian Royale keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 July 2020.

How to contact us

If you have any questions about Nubian Royale’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: cs@nubianroyale.com