Nubian Royale – Terms of Use for Customers

Nubian Royale presents exceptional culturally-inspired products, crafted by expert entrepreneurs and designers around the world, via a digital platform. We endeavour to provide the best possible online experience to connect our global customers. To make this possible we have established the following guidelines to maintain a secure environment for browsing and sales transactions.

Terms and Conditions

Please review the following terms and conditions (“Terms of Use”) that govern your use, purchase of items and access to services (collectively, “Use”) of our Site (nubianroyale.com). By using our Site you agree to be bound by Terms of Use. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please make sure that you have read and understood the Terms of Use before placing your order. If you do not agree to all Terms of Use stated in this agreement then you may not access the site or use any features.

SECTION 1 – General Terms of Use

1.1 By agreeing to these Terms of use, you represent that you are at least the age of majority in your country or state of residence.

1.2 You may not use our products or services for any illegal or unauthorised purpose nor may you, in the use of the site, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.3 You understand and agree not to copy, duplicate, reproduce, download, re-publish, distribute, sell, or resell any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the site, without prior written permission of nubianroyale.com

1.4 You understand and agree not to post, transmit, redistribute or promote any incorrect, false, dishonest, misleading, defamatory or libellous information or communications that could negatively impact our business, products or services.

1.5 You understand and agree not to act in a manner or employ any device that restricts, impairs, interferes with or inhibits the function of nubianroyale.com site, or which impacts the security of the site. You must not attempt to use any device, engine, software, tool, agent, script or other mechanism (including without limitation spiders, robots, crawlers, avatars, automatic devices or manual processes) to navigate or search the site. You agree not to transfer any Nubian Royale application or tool.

1.6 nubianroyale.com may allow Users access to content, products or services provided by third parties through hyperlinks (in the form of word link, banners, media or otherwise) to such third parties’ websites. Please review carefully such third parties’ terms and conditions and privacy policies before using the websites. You understand and acknowledge that nubianroyale.com has no authority over such third parties’ sites and does not audit such websites. We shall not be accountable or liable to any party for such websites, or any content, products or services provided on or through such websites.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – Product and Services

2.1 We do our best to provide information on the site that is complete, accurate and current. Despite our efforts, however the information may on occasion be incomplete, inaccurate or no longer current. All specifications, products, descriptions and prices are subject to change at any time without notice.

2.2 We make all reasonable efforts to accurately display the features our products, including the properties and colours available to purchase (if applicable). However the actual colour you see will depend on your computer system or mobile phone, and we cannot guarantee that these devices will accurately display such colours.

2.3 The measurements of products listed on nubianroyale.com, are only approximate measurements to give you a better understanding of the dimensions or fit of the specific product. It does not provide a definitive guarantee of the actual measurements of the item you receive.

2.4 The listing of any products or services on nubianroyale.com at a specific time does not imply or warrant that these products or services will be available at any time. We reserve the right to remove a product or service from the Site at any time.

2.5 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer

SECTION 3 – Terms of Sale

3.1 Only persons 18 years or older, who are not under guardianship can place an order.

3.2 By placing an order with Nubian Royale, you are representing that all information provided to us in connection with such order is true and accurate and you are the authorised user of the payment method provided.

3.3 We reserve the right to refuse any order request made for any reason at any time

3.4 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws.

3.5 Our submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

3.6 Prior to our acceptance of an order, we may request verification of the information provided to us. We reserve the right after receipt of your order to accept, modify or decline your order.  In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

3.7 In the event that a product lists an incorrect price we reserve the right to refuse or cancel any such order placed for the incorrect price. In the event that order is cancelled, if payment has already been made or if the charge has already been deducted from your account, we will credit your account to the amount of the incorrect price.

SECTION 4 – Cancellation and Refund Policy

4.1 Nubian Royale shall cancel an order under the condition that the product has not already been dispatched, at the time of the request. All cancellation request should be submitted in writing to cs@nubianroyale.com

4.2 Nubian Royale shall process a full refund under the following conditions:

  • The product received does not match the description provided in the listing in terms of quality; or if it is faulty;
  • The product concern is reported to Nubian Royale in writing to cs@nubianroyale.com within 7 days of receipt; and
  • The product is shipped back to Nubian Royale within 14 days of receipt

4.3 The product must be returned in the same condition it was in upon receipt.

4.4 If you wish to return an order please note that you will be required to cover the cost of shipping back to Nubian Royale. Please complete the pre-printed return form in your parcel.

4.5 Nubian Royale will attempt to process the refund using the same method used to make the payment.

as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items.

SECTION 5 – Shipping & Delivery

Nubian Royale acts with the utmost care to process orders and will endeavour to deliver your order, in accordance with your selected delivery option

SECTION 6 – Ownership of Rights

6.1 The name “Nubian Royale” and all other Nubian Royale logos, designs and phrases used in connection with our services are trademarks. They may not be used without prior written permission of Nubain Royale.

6.2 You agree that any information, comments or content (“User Content”) you post on the Site will not violate any right of of the company Nubian Royale and any third-party. Such rights include copyright, trademark, privacy, personality or any other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material.

6.3 By posting or presenting any User Content on the Site, or submitting any User Content to NubianRoyale.com or our representative(s), you agree that we may at any time, without, and to the extent permitted under applicable laws, display, distribute, reproduce, publish, adapt, modify, translate, edit, copy and otherwise use any or all of the User Content in any form, medium or technology known, or not presently known.

6.4 We are and shall be under no obligation:

to maintain any User Content in confidence;

to pay compensation or royalties for any User Content; or

to respond to any User Content

6.5 We reserve the right to use any or all of the User Content which may be beneficial to NubianRoyale.com, the operation of the company and the provision of any products or services.

6.6 You represent and warrant that, for all such content you provide, you own or otherwise control all necessary rights to do so and to meet your obligations under this Agreement. You represent and warrant that such content is accurate. Nubian Royale takes no responsibility and assumes no liability for any content provided by you or any third party.

6.7 The use and retention of any protected data will be governed by the applicable laws as stated in our privacy policy.

SECTION 7 – Liability

7.1 Nubian Royale shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of the product or services provided through the Site

7.2 From time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. Site updates and other communications may not occur in real time

7.3 You expressly agree that your use of, or inability to use, the Site and services provided by Nubian Royale is at your own risk. The Site and all products and services delivered to you through the company e are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

7.4 To the extent permitted by applicable law in under no circumstance shall Nubian Royale, its directors, officers, employees, interns, subsidiaries, consultants, agents, affiliates, contractors, licensors, service providers or suppliers be liable for any injury, loss, claim, or any incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, loss of reputation, replacement costs, or any similar indirect or consequential damages, whether based in contract, tort (including negligence), strict liability or otherwise, resulting directly or indirectly from your use of the Site or any services or products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to:

  • any errors or omissions in any content
  • any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility
  • content provided using the Services
  • your use of or inability to use the Service
  • delays or disruption to the Service
  • viruses or other malicious software obtained by accessing or linking to our Services;
  • glitches, bugs, errors, or inaccuracies of any kind through Use of the Site;
  • damage to your hardware device from the use of any Nubian Royale Service;
  • the duration or location of product listings displayed on the Site

SECTION 8 – Indemnification

8.1 You agree to indemnify, defend and hold harmless Nubian Royale, its directors, officers, employees, interns, subsidiaries, consultants, agents, affiliates, partners, contractors, licensors, service providers and suppliers from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use (or misuse) of this Site or your breach of the Terms and Conditions.

SECTION 9 – Termination

9.1 These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

9.2 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 10 – Site Policies, Modification and Severability

10.1 Any new features or tools which are added to the current store shall also be subject to the Terms of Use.

10.2 We reserve the right to modify or replace these Terms of Use at any time. Your continued use of or access to the Site following any updates or changes constitutes acceptance of those changes.

10.3 You can review the most current version of the Terms of Use at any time at this page.

10.4 In the event that any provision of these Terms of Use is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

SECTION 11 – Entire Agreement

11.1 These Terms of Service and any policies or operating rules posted by Nubian Royale on this Site or in respect to the products and services provided, constitutes the entire agreement and understanding between you and us and govern your Use of the Site, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

11.2 Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

SECTION 12 – Governing Law

12.1 These Terms of Use and any separate agreements whereby we provide you products and services shall be governed by and construed in accordance with the laws of The United Kingdom.

SECTION 13 – Contacts Us

If you have any questions about these Terms, please contact us at cs@nubianroyale.com

Nubian Royale Address

Registered number: